Unfortunately the HP rep simply assumes a hardware fault in the hinges and advises the owner to send it back for repair.
This post on the official HP forum describes a similar problem. After lots of opening and closing it seemed that eventually the keyboard would come back on but there seemed to be no logic to the problem at all. No amount of opening and closing the screen will trick the keyboard into coming on, and it is necessary to log in using the touchscreen interface and on-screen keyboard. When the laptop is folded back it automatically converts to tablet mode, wherein the keyboard is automatically turned off so that the keys are not accidentally pressed while using the touchscreen interface.īut since I bought it I have found that, on booting up the device in laptop mode, with it sitting open on my desk, the keyboard is mistakenly turned off.
It is a really nice piece of hardware, chiselled from solid aluminium with great battery life, decent performance and a pretty usable keyboard. of China Hungary India Indonesia Ireland Israel Italy Jamaica Japan Kuwait Latvia Lithuania Luxembourg Macao S.A.R.I recently bought a new notebook the HP Spectre x360, a 13” convertible ultra-slim notebook PC.
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